I just finished eating my first lunch from this place. I ordered delivery and the guy on the phone was a little strange (didn't seem to know that Broadway runs north-south), but the man that delivered my order was very nice and friendly. I ordered a chicken box and half-and-half (comes with ketchup and hot sauce), which was delicious and definitely worth the $11 and billions of calories. It arrived piping hot and smelled great. I don't know what they use on those fries, but they are perfectly crisp on the outside, soft in the middle, and taste like mashed potatoes. I ordered the six-piece box, thinking that "piece" meant half a wing, like you normally get in restaurants. NOPE. I got six whole wings. I could only finish half of it, but I'm not complaining, because that other half is dinner. The wings were also perfectly fried, huge, and very meaty--I'd never had wings with meat on the tips before. I will be ordering from here again, despite the rather long wait between ordering and getting the food.